You don't have to delete your whole account to wipe what we know about your cycle. Pemsi lets you clear any of the following independently:
- Your period history (every period start/end you've logged).
- Your symptom log (every mood, cramp, energy, sleep, flow check-in).
- Your AI Coach conversations.
- Your planner items.
- All of the above at once ("Reset all cycle data").
Delete from inside the app
- Open Pemsi.
- Tap Profile → scroll to Privacy & data.
- Pick the category you want gone:
- Clear cycle history — removes every logged period.
- Clear symptom log — removes every check-in.
- Clear AI conversations — removes every chat with the Coach.
- Clear planner — removes every planner item.
- Reset all cycle data — wipes the four above in one tap.
- Confirm the action.
Deletion is immediate. The on-device DataStore is wiped first, then a server call removes the cloud copy (if you had cloud sync turned on).
Delete by email
If you can't open the app, email support@pemsi.serenity.games from the address you signed up with. Tell us which category to delete (or "all data"). We confirm within 3 business days and complete the deletion within 14 days.
What stays when you delete data (but not the account)
- Account record — your email, password hash, name, language preference. Without this you'd be signed out; deleting these means deleting the account itself (see Delete account).
- Subscription status — if you have Pemsi Pro it stays. Pro entitlement isn't cycle data.
- Payment receipts — retained for legal/tax reasons. No identifying cycle data attached to them.
What about local-only data?
By default Pemsi keeps your data only on the device. If you never enabled cloud sync, there's nothing on our servers to delete — clearing the in-app store is the whole story. The Reset all cycle data button still works the same way; it just doesn't trigger a server call.
If you actually want the account gone too
See Delete account. That removes everything in one go.
Questions
Email support@pemsi.serenity.games.